Market Updates

Exploring AI’s Deployment Opportunities in Education Technology (EdTech)

November, 2018

There is an increased push to extend the utilization of artificial intelligence in education technology. The present artificial intelligence technology is already able to automate grading of multiple-choice materials, but as artificial intelligence develops and becomes more intelligent, it is expected that the technology will one day be able to grade more than standardized assessments. Furthermore, to support grading, artificial intelligence will also enable teachers in other ways. Few of the routine tasks can be managed by AI-based apps and solutions, as well as communication with students. For example, at Georgia Institute of Technology, a college professor successfully used an AI-enabled chatbot to communicate with students as a new teaching assistant, Jill Watson. AI-based apps and solutions, in the education technology field, offers new possibilities as well as a set of challenges for teaching and learning in higher education.

Artificial Intelligence is expected to drive the transformative changes to better shape the future of schools, colleges, and higher education. For example, using AI brings in more efficiency across administrative areas such as admissions management, learning management, content management, and providing students faster and more personalized feedback. By using AI, universities can streamline their processes, resulting in cost savings and better service levels.

Why is Artificial Intelligence Poised to Expand in EdTech?

Using artificial intelligence algorithms, online education service providers, schools, colleges, and universities can provide personalized learning and deliver content suitable to the students’ needs and their pace of learning. For instance, Georgia Tech professor Ashok Goel implemented Ms. Watson in an effort to lessen the burden on his human teaching assistant. The AI-enabled machine-TA is supported by IBM's Watson analytics system. Professor Goel also claimed that AI-enabled machine-TA wouldn’t respond to a student’s inquiry if it has less than a 97 percent confidence rate that its answer is correct.

By providing personalized and adaptive learning opportunities, EdTech providers will be able to address the diverse needs of the learning ecosystem across the globe. And this was a need across the education industry from time immemorial as the “one module guide for all” failed tremendously to nurture students’ capacities and their learning ability.

Pradeep Singh,
Sr. Research Analyst,
Infoholic Research