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Should we Focus on Customer Experience Trend?
October, 2019

Courteous treatment will make a customer a walking advertisement – by James Cash Penney. Customers gaining prominence We can observe a paradigm shift where customers are becoming more powerful with increasing awareness of the concept of good customer experience which is becoming bigger and better with each day. Hence, the concept, “customer is a king” has gained more relevance than before. Now, what has triggered this? We can say that the potential of artific [...]

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Transforming Healthcare and the Way Hospitals Function
October, 2019

Artificial intelligence (AI) has huge potential to simplify the function especially in the realm of hospitals and healthcare organizations due to its complex operational nature. Although AI has a far-reaching and positive impact on the healthcare industry yet, there is no denying of the fact that data privacy is still a concern when it comes to leveraging AI in the healthcare domain. Let’s now concentrate on the areas where healthcare has benefitted due to the involvement of AI.

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RPA – Can It Alter the Way Retails Operate?
October, 2019

Embracing technology, embracing change Call it transformation or evolution, the impact of technology on human life is immense. Especially, the last decade fascinated the world with technology-led communication, transportation, healthcare supervision, retail operation and so on. The technological empowerment has led to a change in the approach of average retail consumers. They have become more aware hence, more demanding. Thus, consumer expectation has reached a [...]

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Enterprises Adopt AI: Beyond the Realms of Theory
September, 2019

“The key to artificial intelligence has always been the representation.” — Jeff Hawkins The time has come when the world is striving to embrace artificial intelligence (AI) as an active part of mundane life. Visualizing a life powered by AI will be exciting and full of welcoming change. Hence, for all of us to accept it, enterprises played a pivotal role in representing it in an ideal way. AI evolving with the business flow Leading enterprises have [...]

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Data Migration Can Be Simple If Planned
September, 2019

When do we need data migration? The tech world is stormed with volumes of data hence when an organization plans to upgrade its traditional system with robust technology, it needs to migrate its data from the old system to the new one in a planned manner to avoid confusion and downtime. Data migration is common during the up-gradation of legacy systems like moving data from the on-premise system to the cloud-based systems and during the adoption of completely a new technology like upgrading the database to the lates [...]

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Impact of Digitalization and Digital Banking
September, 2019

Need for digitalization in banking Digitalization has become an important aspect of every business. The digital services touched the banking and financial institutions with an attempt to transform the process of operation. According to market research, by the end of 2021, almost half of the world’s adult population will be engaged in digital banking. A rapid surge has already been observed in using mobile banking among existing customers. Since the collaboration with partners has become the key aspect to succ [...]

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Can Machines Relate to Customer Behavior?
August, 2019

Data in demand There was a time when data used to be gathered in the backend of a system without any importance. However, with digitalization, a huge pool of data is created every day broadening the insight of the business and analyzing customer behavior. Recently, organizations have started to utilize the accumulated data for their benefit, to expand the scope of business opportunity and growth. Organizations use the data generated from log files to enhance customer satisfaction. The goal here is to understand a c [...]

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The eCommerce Business and Its Growing Challenges
August, 2019

A Greek philosopher once said, “Change is the only constant in life.” The ecommerce business evolved from basics, with minimal competition and limited access to the product and transformed to a sophisticated approach. Even when internet and electronic device has stirred the market initiating growth of the ecommerce industry, it has still not developed fully due to the existing challenges like secured online transactions. In this process of transformation, the ecommerce business are facing many challenges. Absenc [...]

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Big Data and Its Impact on Business
August, 2019

Understanding big data Data is an essential part of any business. Similarly, data insight plays a crucial role in understanding the target audience and customer preference. A thorough analysis of big data can help an organization achieve its goal. Big data is a concept, that combines a set of processes and tools that can manage large data sets. Big data came into focus with a hope to gauge trends, patterns and preferences and organizations could analyze the inferences collected from new experiences, services and pr [...]

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Digital Transformation – Its Leadership and Adoption
August, 2019

Is digital transformation inevitable? The American business magnate Bill Gates once said that, “We are changing the world with technology”. This is so true; technology has encompassed our lives transforming operation in almost every industry type. With digital transformation engulfing all the facets of modern life, its adoption seems mandatory in order to survive the competition. Similarly, the industry leaders are expected to actively participate in digital transformation through digital business initi [...]

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