Contact us Career

IT Market Potential for Retail in India, By [Applications (In-store Management, Customer Centric Management, Headquarter Management, Supply Chain Solution Management), Technology Types (Hardware, Software, Services), Verticals, Regions (Metros, Mini Metro, Tier I, Tier II & Below) ] - Trends & Forecast, 2015-2020

  • February, 2016
  • Domain: ICT - Verticals
Pages: 105
Tables: 59
Charts: 52
Regions/Countries: 1/1
Companies: 11
Enquiry Hours: 10
  • Get Free 10% Customization in this Report


Retailing has witnessed a globalization spree in the past decade. ICT spending in the retail sector has consistently increased over the years. IT plays a major role in the management of complex retail operations. Retailers worldwide are keen to invest large amount to improve customer experience and to accelerate retail operations. Deployment of advanced retail information system is essential to deal with the increased number of transactions.

Market Analysis

The IT market potential for retail in India will grow at a CAGR of 16.7% during the forecast period 2015–2020. Boom in organized retail is driving this market. Increased retail spending of consumers from Tier 1 and Tier 2 cities is another major growth contributor. CRM solutions help in gathering useful insights on customer preferences.

Increasing intellectual property rights and security concerns act as restraining factors. Omnichannel retailing is one of the key trends witnessed in this industry. Store based retailers offer their products online. They can serve customers better by tracking the data on customer purchases. Retail customer analytics help them to gain insights on customer preferences and their profile.

Regional Segmentation

Regional segmentation by Metros, Mini metros, Tier 1 and Tier 2 cities.

Segmentation by Technology and Applications

Segmentation of market by technology types- hardware, software and services. Segmentation by applications- In-store management, customer-centric management, Headquarter management and Supply chain solution management.

Key Vendors

Some of the major vendors include Infosys, Oracle, SAP, TCS, and Wipro. 11 vendors have been covered. The report also talks about the watch list companies such as Retail Core, RanceLab, and Wep Peripheral. Current and predicted business strategies for the key vendors are covered.

Competitive Analysis

Competitive analysis (i.e. current and future key business strategies of the competitors and their regional growth). A detailed competitive profiling of all the major vendors in the market. Competitive benchmarking in terms of product/service offerings, mergers and acquisitions, VC funding, strategic alliances, business strategies etc.


The IT Market Potential for Retail in India report is of significance for the key stakeholders of the IT market such as solution providers, service providers, and technology enablers in the following ways:

The IT Market Potential for Retail in India report provides an in-depth analysis of the IT market for Retail in India. The report offers insight on implementation, opportunities and adoption rate of IT technologies in various verticals. It helps stakeholders to understand the challenges, impact of customer intelligence and market size in key verticals such as Food & Grocery, Apparel, Telecom, Food & Service, Jewellery, Pharmacy, Consumer Electronics and Others. The industry features, drivers, growth opportunities, latest market trends and technologies, PEST analysis and competitive analysis covered in the report, provide a keen insight into the market.


1    Industry Overview
1.1    Industry Trends
1.2    Pest Analysis

2    Report Outline
2.1    Report Scope
2.2    Report Summary
2.3    Research Methodology
2.4    Report Assumptions

3    Market Snapshot
3.1    Total Addressable Market (TAM)
3.2    Segmented Addressable Market (SAM)
3.3    Related Markets
3.3.1    Big Data Analytics
3.3.2    Social Media
3.3.3    eCommerce

4    Market Characteristics
4.1    Evolution
4.2    Ecosystem
4.3    Market Segmentation
4.4    Market Dynamics
4.4.1    Drivers    Operation Support System    CRM Systems    Strategic Decision Support System    Visual Merchandising
4.4.2    Restrains    Intellectual Property Rights    Data Protection    International Trade Law    Telecom and Information Technology Laws
4.4.3    Opportunities    Omni Channel Retailing    Voice hardware for warehouse    Quick Response Codes
4.4.4    DRO - Impact Analysis
4.5    Porter 5 Forces

5    Trends and Roadmap
5.1    Market Trends & Impact
5.2    Technology Roadmap

6    Applications: Market Size & Analysis
6.1    Overview
6.2    In-store Management
6.2.1    Market Size and Analysis
6.2.2    Point of Sale Market (POS)
6.2.3    Inventory
6.2.4    Customer Relationship Management (CRM)
6.2.5    Loyalty
6.2.6    Store Integration Framework
6.3    Customer Centric Management
6.3.1    Market Size and Analysis
6.3.2    Customer Promotions
6.3.3    Marketing Management
6.3.4    Space Management
6.3.5    Merchandise Management
6.3.6    Assortment Optimization
6.3.7    Customer Loyalty
6.3.8    Customer Relationship Management (CRM)
6.4    Headquarter Management
6.4.1    Market Size and Analysis
6.4.2    Financial, HR & Payroll, Advertisement Management
6.4.3    Asset Management
6.4.4    Master Data Management
6.4.5    Web Enabling & eCommerce
6.5    Supply Chain Solution Management
6.5.1    Market Size and Analysis
6.5.2    Warehouse Management
6.5.3    Transportation Management
6.5.4    Procurement Management
6.5.5    Order Management
6.5.6    Product Life Cycle Management
6.6    Vendor Profiles
6.6.1    Oracle    Overview    Financial Health    Business Units    Overall    Market Specific    SWOT Analysis    Business Strategy & Views
6.6.2    Tata Consulting Services    Overview    Financial Health    Business Units    Overall    Market Specific    SWOT Analysis    Business Strategy & Views

7    Verticals: Market Size & Analysis
7.1    Overview
7.2    Food & Grocery
7.2.1    Market Size and Analysis
7.3    Apparel
7.3.1    Market Size and Analysis
7.4    Telecom
7.4.1    Market Size and Analysis
7.5    Food & Service
7.5.1    Market Size and Analysis
7.6    Jewelry
7.6.1    Market Size and Analysis
7.7    Pharmacy
7.7.1    Market Size and Analysis
7.8    Consumer Electronics
7.8.1    Market Size and Analysis
7.9    Others
7.9.1    Market size and analysis
7.10    Vendor Profiles
7.10.1    Cisco    Overview    Financial health    Business Units    Overall    Market Specific    SWOT Analysis    Business Strategy & Views
7.10.2    Infosys    Overview    Financial Health    Business Units    Overall    Market Specific    SWOT Analysis    Business Strategy & Views

8    Technology Types: Market Size & Analysis
8.1    Overview
8.2    Hardware
8.2.1    Market Size and Analysis
8.3    Software
8.3.1    Market Size and Analysis
8.4    Services
8.4.1    Market Size and Analysis

9    Regions: Market Size & Analysis
9.1    Overview
9.2    Metros
9.2.1    Market Size and Analysis
9.3    Mini Metro
9.3.1    Market Size and Analysis
9.4    Tier I
9.4.1    Market Size and Analysis
9.5    Tier II & Below
9.5.1    Market Size and Analysis
9.6    Vendor profiles
9.6.1    International Business Machines Corp (IBM)    Overview    Financial Health    Business Units    Overall    Market Specific    SWOT Analysis    Business Strategy & Views
9.6.2    Wipro    Overview    Financial Health    Business Units    Overall    Market Specific    SWOT Analysis    Business Strategy & Views
9.6.3    Cognizant    Overview    Financial Health    Business Units    Overall    Market Specific    SWOT Analysis
9.6.4    SAP    Overview    Financial Health    Business Units    Overall    Market Specific    SWOT Analysis    Business Strategy & Views

10    Competitive Landscape
10.1    Competitor Comparison Analysis
10.1.1    Analysis By Products/Services
10.2    Market Landscape
10.2.1    Mergers & Acquisitions (M&A)
10.2.2    Venture Capital (VC) Funding
10.2.3    Joint Ventures & Collaborations

11    End-User Views
11.1    End-user Views 1
11.2    End-user Views 2
11.3    End-user Views 3

12    Companies to Watch For
12.1    Wep Peripheral
12.1.1    Key Offerings
12.1.2    Objectives & Progress
12.2    RanceLab
12.2.1    Objectives & Progress
12.3    RetailCore
12.3.1    Objectives & Progress

13    What Our Peers Are Estimating
13.1    Publisher 1
13.2    Publisher 2
13.3    Publisher 3

14    Annexure

Research Framework

Infoholic research works on a holistic 360° approach in order to deliver high quality, validated and reliable information in our market reports. The Market estimation and forecasting involves following steps:

  • Data Collation (Primary & Secondary)
  • In-house Estimation (Based on proprietary data bases and Models)
  • Market Triangulation
  • Forecasting

Market related information is congregated from both primary and secondary sources.

Primary sources

involved participants from all global stakeholders such as Solution providers, service providers, Industry associations, thought leaders etc. across levels such as CXOs, VPs and managers. Plus, our in-house industry experts having decades of industry experience contribute their consulting and advisory services.

Secondary sources

include public sources such as regulatory frameworks, government IT spending, government demographic indicators, industry association statistics, and company publications along with paid sources such as Factiva, OneSource, Bloomberg among others.

Interested in this report?
Get your FREE sample now!

Select User License


Want to customize this report?

This report can be personalized according to your needs. Our analysts and industry experts will work directly with you to understand your requirements and provide you with customized data in a short amount of time.

We offer 10% worth of FREE customization at the time of purchase