Americas Audio Analytics Market Forecast 2019–2025

  • March, 2020
  • Domain: ICT - Social, Mobile, Analytics & Cloud (SMAC),digital technologies
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Audio analytics is a process of understanding and analysis of audio signals captured by digital endpoint devices. Audio analytics software is equipped with algorithms to identify/analyze sounds and organize into a predefined and predetermined category. Audio analytics involves the categorical processing of recorded audio data to gain insights related to customer satisfaction and related issues to improve customer experience. It also enhances business processes through automation to increase productivity. Few of the key application areas of audio analytics include surveillance, customer satisfaction analysis, investigation, and others. For example, in security/surveillance, the audio analytics software extracts acoustics features of an audio signal based on predefined characteristics to identify the definite sound patterns (such as verbal aggression, gunshot, car alarm, and others) from the overall sound and the system will automatically send an alert.

Market Dynamics – Americas Audio Analytics Market

With the growing trend of declining data storage costs coupled with increasing data processing speed, audio processing and speech recognition are becoming more feasible to integrate with real-world applications. The expected steady progression of this trend is contributing to the growth of the Americas audio analytics market. Video surveillance vendors are increasingly focused on integrating audio analytics with video surveillance systems to provide an additional layer of protection to the premises.

Audio Analytics Market

Government agencies are increasingly turning their focus on leveraging audio data for investigation. Moreover, due to the stringent legal and regulatory environment in the Americas, companies usually provide high importance to information governance. Like other electronic data such as email, financial data, and visual data/videotapes, the audio data is gaining prominence in the legal and regulatory framework. These factors, in turn, are driving the growth of the Americas audio analytics market.

Increasing investment in smart city infrastructure along with the growing trend toward intelligent surveillance solutions is expected to offer new business opportunities for vendors present in the Americas audio analytics market. Additionally, increasing adoption of cloud-based analytics solutions and continuous advancement of novel technologies such as AI and natural language processing are anticipated to fuel the growth of the Americas audio analytics market.

Market Segmentation – Americas Audio Analytics Market

The Americas audio analytics market is segmented based on type, component, end-user, and country. Based on type, the Americas audio analytics market is segmented into speech, voice, and others (incoherent noise, sound, cacophony). Based on component, the Americas audio analytics market is segmented into search engine, indexing analysis and query, reporting and visualization. Based on end-user, the Americas audio analytics market is segmented into contact/support centers, BFSI, telecom & IT, retail & e-commerce, and healthcare.

Americas Audio Analytics Market

Country-level Outlook – Americas Audio Analytics Market

In terms of the country-wise analysis, the Americas audio analytics market is segmented into US and Canada. The US dominates the Americas audio analytics market and is expected to maintain its market dominance throughout the forecast period. This is mainly due to the increasing demand for advanced security solutions and also audio data is gaining prominence in the legal and regulatory framework.

Benefits and Vendors – Americas Audio Analytics Market

The study on the Americas audio analytics market contains an in-depth analysis of vendors, which includes financial health, business units, key business priorities, SWOT, strategies, and views, and competitive landscape. Few of the key players profiled in this study include Avaya, Uniphore, Verint Systems, NICE, ThoughtSpot Inc., Calabrio, RankMiner, VoiceBase, Inc., Yactraq Online Inc., and Sound Intelligence.

The study offers a comprehensive analysis of the “Americas Audio Analytics Market”. Bringing out the complete key insights of the industry, the report aims to provide an insight into the latest trends, current market scenario, and technologies related to the market. In addition, it helps the venture capitalists to understand the revenue opportunities across different segments to take better decisions.

  1. Executive Summary
    1. Audio Analytics Market Share by Type and by Component (2017 and 2024)          
  2. Industry Outlook    
    1. Industry Snapshot         
      1. Industry Overview
      2. Industry Trends
  3. Market Snapshot    
    1. Total Addressable Market         
    2. Segmented Addressable Market             
      1. PEST Analysis
      2. Porter’s Five Force Analysis
    3. Related Markets            
  4. Market Characteristics         
    1. Market Evolution           
    2. Market Segmentation 
    3. Market Dynamics          
      1. Drivers
      2. Restraints
      3. Opportunities
      4. DRO – Impact Analysis
  5. Audio Analytics Market, By Type     
    1. Overview          
    2. Speech
    3. Voice  
    4. Others
  6. Audio Analytics Market, By Component       
    1. Overview          
    2. Speech Engine
    3. Indexing, Analysis and Query    
    4. Reporting and Visualization       
  7. Audio Analytics Market, By End User            
    1. Overview          
    2. Contact/Support Centers           
    3. BFSI
    4. Telecom & IT   
    5. Retail & eCommerce   
    6. Healthcare       
    7. Others
  8. Audio Analytics Market, By Country               
    1. Overview          
    2. US        
    3. Canada              
  9. Competitive Landscape       
    1. Competitor Analysis     
    2. Product/Offerings Portfolio Analysis     
    3. Market Developments
      1. Mergers & Acquisitions (M&A)      
      2. Product Launches & Exhibitions     
  10. Vendor Profile         
    1. Avaya   
    2. Uniphore            
    3. Verint Systems 
    4. NICE     
    5. ThoughtSpot Inc.             
  11. Companies to Watch for      
    1. VoiceBase, Inc. 
    2. Calabrio               
    3. RankMiner
    4. Sound Intelligence
    5. Yactraq Online Inc.
  12. Annexure   
    1. Report Scope    
    2. Research Methodology
      1. Data Collation & In-house Estimation     
      2. Market Triangulation     
      3. Forecasting        
    3. Study Declarations          
    4. Report Assumptions      
    5. Abbreviations

Research Framework

Infoholic research works on a holistic 360° approach in order to deliver high quality, validated and reliable information in our market reports. The Market estimation and forecasting involves following steps:

  • Data Collation (Primary & Secondary)
  • In-house Estimation (Based on proprietary data bases and Models)
  • Market Triangulation
  • Forecasting

Market related information is congregated from both primary and secondary sources.

Primary sources

involved participants from all global stakeholders such as Solution providers, service providers, Industry associations, thought leaders etc. across levels such as CXOs, VPs and managers. Plus, our in-house industry experts having decades of industry experience contribute their consulting and advisory services.

Secondary sources

include public sources such as regulatory frameworks, government IT spending, government demographic indicators, industry association statistics, and company publications along with paid sources such as Factiva, OneSource, Bloomberg among others.

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