AIOps Market By Application (Real-Time Analytics, Application Performance Management, and Infrastructure and Network Management), By Enterprise (Large Enterprise and SME), By Component (Platform and Service), By End User (BFSI, Healthcare, Retail, IT and Telecom) - Global Forecast to 2024

  • April, 2019
  • Domain: ICT - Social, Mobile, Analytics & Cloud (SMAC),digital technologies
Pages: 68
Tables: 32
Charts: 28
Regions/Countries: 4 / 0
Companies: 7
Enquiry Hours: 10
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[68 Report Pages] Several industries are adopting AIOps technology for improving their business processes, thereby increasing their revenue as well as reducing operational cost. Some of the major industries where AIOps could be deployed are BFSI, Healthcare, Retail, and IT and Telecom. With its implementation, the industries can effectively manage their capacity, resources, storage as well as identify any anomaly in the business process by leveraging technologies including artificial intelligence and machine learning. This will help the organizations in automation and improve business processes, thus resulting in enhanced customer’s experience.

Global AIOps market is categorized based on the presence of diversified small and large vendors. BMC Software, IBM, and Splunk are some of the key vendors and are increasing their footprint, however small vendors are competing with them in the global market by maintaining competitive pricing and customized product offering. By entering into alliances and strategic partnerships with other players in the market, the global vendors are expected to grow further during the forecast period.

According to Infoholic Research, the global AIOps market will grow at a CAGR of 33.08% during the forecast period 2018–2024. The growth in the market during the forecast period is attributed to the hybrid readiness of the AIOps technology and its convergence with RPA, helping organizations to improve operations and reduce downtime.

The aim of this report is to define, describe, and forecast the AIOps market on the basis of segments, which includes application, component, enterprise, end-user, and regions. In addition, it helps the venture capitalists in understanding the companies better and make well-informed decisions. It is primarily designed to provide the company’s executives with substantial competitor information, data analysis, and insights about the market, development, and implementation for an effective marketing plan.

The global AIOps market is categorized based on segments – Application, enterprise, component, end-user, and regions.

By Application

  • Real-Time Analytics

  • Application Performance Management

  • Infrastructure and Network Management


By Enterprise


  • Large Enterprises

  • SMEs


By Component



  • Platform

  • Service


By End-User



  • BFSI

  • Healthcare

  • Retail

  • Telecom & IT

  • Others (Others includes Education, Manufacturing, Government, Media and Entertainment)




  • Regions include North Americas, Europe, APAC and RoW (RoW includes Middle East, Latin America and Africa; APAC include East Asia, South Asia, South–East Asia, and Oceania)






  • The report comprises an analysis of vendor profile, which includes financial status, business units, key business priorities, SWOT, business strategies, and views.

  • The report covers the competitive landscape, which includes M&A, joint ventures & collaborations, and competitor comparison analysis.

  • In the vendor profile section, for companies that are privately held, the financial information and revenue of segments will be limited.


The key players offering AIOps solutions across the globe include:



  • BMC Software

  • FixStream

  • GAVS Technologies

  • IBM Corporation

  • Loom Systems

  • Micro Focus

  • Splunk



1              Executive Summary

2              Industry Outlook

2.1          Industry Snapshot

2.1.1      Industry Overview

2.1.2      Industry Trends

3              Market Snapshot

3.1          Total Addressable Market

3.2          Segmented Addressable Market

3.2.1      PEST Analysis

3.2.2      Porter’s Five Force Analysis

3.3          Related Markets

4              Market Characteristics

4.1          Market Segmentation

4.2          Market Dynamics

4.2.1      Drivers   Hybrid readiness of AIOps technology   Safeguarding next-gen infrastructure through predictive maintenance   Cloud migration bringing organizations closer to digital transformation

4.2.2      Restraints   Affordability and lack of awareness holding back SMEs from adoption   Inability of workforce to respond to AIOps outcomes in time for effective measures

4.2.3      Opportunities   Development of self-healing IT operations management   Convergence of RPA and AIOps to provide full scale digital transformation

4.2.4      DRO – Impact Analysis

5              AIOps Market, By Application

5.1          Overview

5.2          Real-Time Analytics

5.3          Application Performance Management

5.4          Infrastructure and Network Management

6              AIOps Market, By Enterprise

6.1          Overview

6.2          Large Enterprise

6.3          SME

7              AIOps Market, By Component

7.1          Overview

7.2          Platform

7.3          Service

8              AIOps Market, By End User

8.1          Overview

8.2          BFSI

8.3          Healthcare

8.4          Retail

8.5          IT and Telecom

8.6          Others

9              AIOps Market, By Geography

9.1          Overview

9.2          North America

9.3          Europe

9.4          APAC

9.5          RoW

10           Competitive Landscape

10.1        Competitor Analysis

10.2        Product/Offerings Portfolio Analysis

10.3        Market Developments

10.3.1    Mergers & Acquisitions (M&A)

10.3.2    Business Restructuring

10.3.3    Product Launches & Exhibitions

11           Vendors Profile

11.1        BMC Software

11.1.1    Overview

11.1.2    Product Profile

11.1.3    Recent Developments

11.1.4    Business Focus & Strategies

11.1.5    SWOT Analysis

11.2        FixStream

11.2.1    Overview

11.2.2    Product Profile

11.2.3    Recent Developments

11.2.4    Business Focus & Strategies

11.2.5    SWOT Analysis

11.3        GAVS Technologies

11.3.1    Overview

11.3.2    Product Profile

11.3.3    Recent Developments

11.3.4    Business Focus & Strategies

11.4        IBM Corporation

11.4.1    Overview

11.4.2    Product Profile

11.4.3    Recent Developments

11.4.4    Business Focus & Strategies

11.4.5    SWOT Analysis

11.5        Loom Systems

11.5.1    Overview

11.5.2    Product Profile

11.5.3    Recent Developments

11.5.4    Business Focus & Strategies

11.6        Micro Focus

11.6.1    Overview

11.6.2    Product Profile

11.6.3    Recent Developments

11.6.4    Business Focus & Strategies

11.6.5    SWOT Analysis

11.7        Splunk Inc.

11.7.1    Overview

11.7.2    Product Profile

11.7.3    Recent Developments

11.7.4    Business Focus & Strategies

11.7.5    SWOT Analysis

12           Annexure

12.1        Report Scope

12.2        Research Methodology

12.2.1    Data Collation & In-house Estimation

12.2.2    Market Triangulation

12.2.3    Forecasting

12.3        Study Declarations

12.4        Report Assumptions

12.5        Abbreviations

Research Framework

Infoholic research works on a holistic 360° approach in order to deliver high quality, validated and reliable information in our market reports. The Market estimation and forecasting involves following steps:

  • Data Collation (Primary & Secondary)
  • In-house Estimation (Based on proprietary data bases and Models)
  • Market Triangulation
  • Forecasting

Market related information is congregated from both primary and secondary sources.

Primary sources

involved participants from all global stakeholders such as Solution providers, service providers, Industry associations, thought leaders etc. across levels such as CXOs, VPs and managers. Plus, our in-house industry experts having decades of industry experience contribute their consulting and advisory services.

Secondary sources

include public sources such as regulatory frameworks, government IT spending, government demographic indicators, industry association statistics, and company publications along with paid sources such as Factiva, OneSource, Bloomberg among others.

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