Smart Ticketing Market – Global Drivers, Opportunities, Trends, and Forecasts to 2023

Smart ticketing refers to the system in which a ticket is stored digitally on a microchip rather than a print, and is generally embedded on a smart card. It is mainly used in public transport, which improves the overall transportation services with increased usage of NFCs and smart card. In this space, various governments are planning to develop a sustainable transport policy. Smart ticketing has also brought innovation to sports, entertainment, BFSI, and healthcare industries.

Recently, BFSI and healthcare industries have started implementing smart ticketing by issuing smart cards, which reduces the customers queueing, paperwork, and moreover, it is cost-effective. Many sports authorities, entertainment agencies, and public & private transport operators are investing in smart ticket to increase customer security, improve their operations, and raise customer satisfaction. Additionally, public & private transport players such as railways, roadways, and airways are now reaping the benefits from smart ticketing that allows them to offer the best prices, less operational cost, and better customer longevity with improved services & solutions.

The increasing demand for real-time information, rising disposable income level, and usage of mobile & web applications are driving the smart ticketing market growth. The smart ticketing market is segmented into software, products, technology, end-users, and regions. The key stakeholders include public & private transport operators, bankers, IT enterprises, governments, network providers, and others.

In terms of regions, Europe is expected to have the major market share followed by Asia Pacific. Some of the key market players included are NXP Semiconductors, Xerox Corporation, Rambus, Broadcom Limited, Qualcomm Technologies, Inc., and others.

The study covers and analyzes the “Smart Ticketing” market. Bringing out the complete key insights of the industry, the report aims to provide an opportunity for players to understand the latest trends, current market scenario, government initiatives, and technologies related to the market. In addition, helps the venture capitalist in understanding the companies better and take informed decisions.

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Infoholic research works on a holistic 360° approach in order to deliver high quality, validated and reliable information in our market reports. The Market estimation and forecasting involves following steps:

  • Data Collation (Secondary & Primary)
  • In-house Estimation (Based on proprietary data bases and Models)
  • Market Triangulation
  • Forecasting


Market related information is congregated from both secondary and primary sources. Secondary sources include public sources such as regulatory frameworks, government IT spending, government demographic indicators, industry association statistics, and company publications along with paid sources such as Factiva, OneSource, Bloomberg among others.

Primary sources involved participants from all global stakeholders such as Solution providers, service providers, Industry associations, thought leaders etc. across levels such as CXOs, VPs and managers. Plus, our in-house industry experts having decades of industry experience contribute their consulting and advisory services.

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