Market Updates

AI Powered ITSM Ticketing Solution
May, 2019

IT service management (ITSM) enables implementation, management, and delivery of IT services to meet the needs of an organization. Inefficient service support results in negative customer experience impacts organisations’ Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Churn Rate and Customer Effort Score (CES). Slow and delayed response leads to reduced sales and revenue of a business prompting organisations to implement effective ticketing system for seamless IT service management. It enables support teams to segregate, [...]

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Future Scenario for Indian Datacenters
May, 2019

With the advent of the new technologies such as the blockchain, AI, and ML that feed on data to come out with the best results, the computing abilities of the current datacenters will have to be upgraded. Datacenters will also have to be utilized to full efficiency as data usage and analysis will be a continuous process. New computing technologies such as the quantum computing, high performance computing, and edge computing will be the future technologies to be looked at.Edge computing is a technology that will divert most o [...]

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E-paper and IoT to Transform Retail Industry
May, 2019

Online vs Physical Stores: Over the past few years, retail sector has been under pressure from mainstream adoption of digital shopping channels. Even though majority of shoppers prefer to see, touch and try items before purchase, cost advantage and end-end user rating of products/items, the customer inclination towards e-commerce sector has been increasing every day. This poses serious threat to the vendors operating in bricks and mortar retail stores, as shopper’s psyche is gradually shifting towards online p [...]

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Innovative cancer drug has shown positive results for multiple cancer type in a clinical trial
May, 2019

A new cancer drug that acts as a “Trojan horse” to get inside cancer cells has shown promise in patients with advanced drug-resistant cancers. Patients with six different cancer types including those with lung, ovarian, cervical, and bladder tumors have responded positively to the new drug. The drug could extend the lifespans of the patients who have already exhausted their other treatment options and the drug is expected to be commercialized within the next five years. The innovative new drug is known as tisotumab vedotin (TV), whi [...]

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Patient Centric Approach – To Transform the Medical Experience of Patients
May, 2019

The need of consumerism has changed the entire expectation from healthcare service providers. Customer expectations have become high with regard to diagnostic, treatment, and prognosis covering all aspects of patient care. This radical change has become a trend incorporating new business models in healthcare segments. Furthermore, the industry is fueled by the proliferation of technology and is empowered by various possibilities in treatment for patients with increased demand in change in care and administration.The continuo [...]

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Cabin Lighting in Aviation Industry
May, 2019

Cabin lighting plays a major role in enhancing the passenger satisfaction and mood during a flight journey. The technology behind lighting has witnessed several changes over the past few years. Weight reduction, lesser power consumption and versatility are the major factors influencing the R&D of cabin lighting. In 2018, the aircraft cabin lighting is a $1.5 billion market that is expected to grow at a CAGR of 5-6% till 2021. Some leading players have also mentioned that great lighting can boost the revenue in the Aviation industry by u [...]

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Shrinkage - A Major Concern for Retail Industry
May, 2019

Shrinkage in retail indicates the loss or reduction in inventory due to theft of items by employee, damage in transit or in store, shoplifting, vendor fraud, and other such mishaps. It is becoming a major concern for retailers as these losses have a negative impact on their bottom line. An estimate from the National Retail Security Survey on retail theft indicates that, in 2016 shrinkage, cost retailers around $49 billion in losses. In 2017, on an average Shrink cost across retailers was about 1.33% of sales. Shrinkage rate in supermarkets tend [...]

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Indian Orthopedic Industry
May, 2019

OverviewIndia is the second most populated country in the world with more than 15% of people suffering from arthritis out of which nearly 40 million people require knee replacement immediately. The Indian orthopedic market is growing at a faster rate when compared with the global growth rate and the primary factors driving the market include increase incidence of osteoporosis and arthritis, demand for minimally invasive surgeries, swiftly growing medical tourism industry, and investments in mid-t [...]

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Intensifying Electrophoretic Display Technology Market
April, 2019

Electrophoretic is an optical component of a film used in electronic paper display (EPS). The e-paper display is filled with thousands of microcapsules, comprising positively charged (white) and negatively charged (Black) pigments suspended in a clear liquid encapsulated in a sealed microcapsules/microcap and coated onto a clear film. E-paper displays consumes extremely less power compared to other displays, as it is bi-stable in nature - consumes power only while updating the images/data. The demand for e-paper display has been increasing rapi [...]

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Indian HCM Market for SMEs
April, 2019

Human Capital Management or Human resource management system (HRMS) is a set of practices required for human resource management. HCM technology helps organisations for work force management, workforce acquisition and workforce optimization. The technology helps the organisation employees to manage employment modules such as the attendance, leave, payroll, hiring, training etc throughout the employee lifecycle. This also helps human resource (HR) teams of companies to monitor employee details, skills, and day to day activities.

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