Telecom Managed Services

Overview

Globally, managed services are increasingly becoming popular due to the various benefits associated with them such as reduced burden of in-house IT, increased staff productivity, and reduced costs & complexities among many others. Telecom managed services are those services offered to telecom companies by MSPs to improve their productivity, understand & adapt to their customer needs, manage their SLAs, effective capacity planning, and to reduce downtime.

There are various types of managed services offered to telecom companies

Managed Network Services – are functions and services that organizations outsource to switch their in-house IT resources to MSP. These services range from LAN/WLAN management, capacity planning to SD-WAN connections, virtual network services, network consulting services, network implementation services, and SLAs.

Managed Mobility Services – It is a term used for procurement and/or deployment or management of mobile devices that connect the mobile workforce with the organization’s environment, along with secured provisioning of the corresponding application software and services.

Managed Data Center Services – include managed colocation, managed hosting, managed storage services, managed service for servers & disaster recovery, which provide telecom operators a continuous backup and more uptime.

Managed Security Services – Manage security needs from within the premises of the organization or remotely, typically via cloud depending on the requirements. Managed security service providers improve visibility, maintain the integrity of data & applications, and reduce the risk by identifying vulnerabilities & prioritize threats, freeing up internal IT resources, and controlling costs to focus more on core business functions.

Managed Communication Services – include unified communications, email, and VoIP (voice over IP). Managed communication service providers provide a flexible support and maintenance services for organization’s telephone system needs.

About the market

The global telecom managed services market is expected to grow at a significant rate due to various drivers such as rapidly evolving technologies, developments such as 5G and SDN, increasing demand for improving network performance, rising data traffic, and BYOD & IoT trends. North America is expected to hold the largest market share, while the APAC region is expected to grow at the highest CAGR during the next 5–6 years.

Contact:
Ms. Sunanda Ganguli
Infoholic Research LLP
IND: 080-461-51400
USA: 1-661-210-1186
sunanda@infoholicresearch.com