Smart Facility Management

Top Fortune 500 companies are expanding their efforts to reduce the emission of greenhouse gases in their facilities. The smart facility management market is becoming competitive with the presence of many building technology vendors. It also offers ample opportunities for the vendors to grow as we expect a greater number of organizations to implement smart […]

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What is a security operations center?

What is a security operations center? As per definition, security operations center (SOC) is a facility within an organization, which houses the information security team. It aims towards protecting an organization from any sort of security breach. A team of security analysts, security engineers and management set out to identify, analyze and react to cyber […]

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Are Business Consultants Really Worth It?

What is a business consultant? The concept of business consultant refers to the team of management personnel, who through their years of experience and expertise solve issues, that an organization faces while functioning business as usual. The business consultants ensure improvement in operation and overall performance of both, the management and the company. It depends […]

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Misconceptions about Market Research

Impact of market research on organizations Market research enables an organization with insights that no one else does. It creates a strong footing for the company to operate in a competitive environment. Often companies depend upon market research as a business intelligence tool to improve operational efficiency. Unfortunately, there are certain misconceptions that prevail about […]

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What is the process of conducting a marketing research?

What is market research? Market research is broadly defined as the process through which data is gathered and analyzed to deduce useful information for business development. There are different types of market research studies. However, in order to conduct a market research successfully, one needs to choose the study and decide on how to conduct […]

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Customer Journey Analytics – Creating More Personalized Experience

Overview: Customer journey analytics is a solution that offers an overall sum of experiences of a customer during the interaction with a company or a brand. Customer journey analytics includes documentation of the entire experience of being a customer rather than focusing on just a part of the experience. Customers now have several ways of […]

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“Changing customer behavior is increasing adoption of AI in financial asset management by enhancing capabilities towards insight – driven analysis”

Banks, Financial Services, and Insurance (BFSI) firms are progressively converging on adopting advanced technologies, including artificial intelligence, natural language processing, and machine learning, to enhance their financial asset management capability, thereby growing bottom-line and meeting customer expectations. Several areas, including fraud detection, process automation, portfolio optimization, and risk & compliance among many others, are being […]

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Desktop Analytics – Ensuring Employee Performance

A back office or a contact centre is most of the time a complex management challenge with multiple desktop applications in use. For any organization measuring handle times, identifying process inefficiencies or judging employee effectiveness becomes very difficult. Desktop Analytics involves collecting, monitoring and analysing data for every application login, mouse selection, screen navigation, field […]

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How the facilities and inventories are changing over time

Previously, CAD and GIS were the technologies that had great impact on designing facilities. Nowadays technology adoption in facility management has taken a leap forward towards better buildings, and analytics for optimum utilization. The smart technologies can significantly reduce the shrinkages and cost associated in monitoring the goods in the facilities. There are few technologies […]

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